1. Who you are contracting with
Sigill is operated by Fyrvest AB (org. no. 559032-5220), Sweden ("Sigill", "we"). These terms govern your use of the website sigill.tech and of the reporting portal, including pilots and trials.
Where your institution has signed a written agreement with us, that agreement governs and these terms fill the gaps. Where there is no signed agreement — during a pilot, for example — these terms are the agreement.
2. What the service does
Sigill turns your reporting data into validated, submittable regulatory report packages: it applies the supervisor's own data point model, validation rules and filing rules, and produces a package in the format the supervisor requires. It is reporting infrastructure — software and the rulebook it is built on.
3. What remains yours
This is the clause that matters, so it is not buried. Your institution remains solely responsible for its regulatory obligations. That includes the accuracy and completeness of the data you enter, the decision that a submission is correct, the act of submitting it, and doing so on time.
Sigill validates against the rules published by the relevant authority and tells you what it finds. A submission that passes validation is not thereby correct: validation proves formal conformity, not that the figures describe your business truthfully. Nothing we provide — the product, its output, its documentation, or anything our staff say — is legal, regulatory, accounting or financial advice, and it does not replace your own review, your governance, or your auditor.
4. Pilots and trials
A pilot gives you access to the portal for a limited period so that you can produce and validate a real report with your own data, and judge the product on something that matters rather than on a demo.
Pilots are limited in scope: typically one institution, one reference date, and a restricted number of final sealed report packages. We will tell you the exact limits before the pilot starts. Pilots are provided as they are, with no service levels and no commitment that the product will do everything you need — that is the question the pilot exists to answer. Either side may end a pilot at any time.
5. Accounts and access
You are responsible for who you give access to and for keeping credentials safe. Tell us promptly if you believe an account has been compromised. We may suspend access without notice where we reasonably believe it is being misused, where it threatens the security of the service, or where fees are long overdue — and we will tell you why.
You agree not to attempt to breach the separation between institutions, probe or attack the service, or use it to process data you have no right to process. Responsible security research is welcome — write to us first.
6. Your data and our software
Your reporting data stays yours. We process it to run the service for you, as set out in the data processing agreement, and we do not use it to train models or to build products for anyone else. You can export your data while your account is active, and we will help you get it out when the relationship ends.
The software, its interfaces and everything we build on top of the public rulebook remain ours. Nothing here transfers a licence to it beyond the right to use the service.
If you send us feedback or feature requests, we may act on them freely and without owing you anything for it. We would rather have the feedback than the ambiguity.
7. Availability
We aim to keep the service available and to schedule maintenance away from reporting deadlines, which we know cluster. Where an agreement specifies a service level, that applies. Otherwise the service is provided without an availability guarantee.
Regulatory validation is inherently slow — a full validation run against a large module takes minutes rather than seconds — and that is a property of the rules, not a fault.
8. Fees
Fees, billing period and term are set out in your agreement. Unless agreed otherwise, fees are invoiced annually in advance, are exclusive of VAT, and are payable within 30 days. Late payment carries interest at the rate set by the Swedish Interest Act.
9. Liability
We are liable for direct damage caused by our breach of these terms, up to the fees you paid us in the twelve months before the event. We are not liable for indirect or consequential loss, lost profit, lost business, or for regulatory sanctions, penalties or reputational harm arising from a submission — which follows from clause 3: the submission is yours.
Nothing in these terms limits liability for intent or gross negligence, or any liability that cannot be limited under mandatory law. During a pilot, where no fees are paid, our liability is limited to what mandatory law requires.
10. Term and termination
A subscription runs for the agreed term and renews for equal periods unless either side gives notice before the end of the current term. Either side may terminate for material breach that is not remedied within 30 days of written notice. On termination you lose access to the service; ask us for an export before that happens and you will get one.
11. Changes
We may change these terms. For customers under a signed agreement, we give notice of material changes ahead of the next renewal, and you can decline by not renewing. For the website and for pilots, the version published here applies.
12. Governing law
Swedish law governs, without its conflict-of-law rules. Disputes are heard by the Stockholm District Court as court of first instance. Before anyone files anything, call us — most of this is solvable over a phone call.
Contact
Contractual matters: legal@sigill.tech
Data protection and data subject rights: privacy@sigill.tech